CORRECT ADDRESS: when ordering, ensure you have entered your full address, with the house name/number and street in the appropriate fields. If the parcel is undeliverable because something is missing, you may need to pay extra for postage.

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TAXES AND CUSTOMS CHARGES: International shipments may be subject to customs charges. The charges vary depending on the value of your order and depending on what country you are ordering from. Please check your local customs for more information.

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CUSTOMS DELAYS: On rare occasions, international shipments may be delayed while being assessed by Customs. If you need your order urgently, we recommend express shipment as Customs usually process these more quickly, but we cannot guarantee there won't be customs delays.

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REFUSED PARCELS: If you refuse a parcel it will be returned and postage will not be refunded.

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EU SAFETY INFORMATION:

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Manufacturer Details:
Tara Khorzad, STUDIO J1H, Channel Road, Westwood, Margate, CT9 4JS. Email: studio@tarakhorzad.com

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EU Authorised Representative Details:
Easy Access System Europe, Mustamäe tee 50, 10621 Tallinn, Estonia. Email: gpsr.request@easproject.com